Capture what needs attention. Follow it through to done.

No. FlagCue works for any physical location where visitors, staff, tenants, cleaners, or contractors need to report things that require follow-up — including offices, gyms, holiday parks, coworking spaces, clinics, schools, and rental buildings.

No. The early version is designed to work alongside your current process. You can start with a lightweight QR reporting flow and dashboard without changing the rest of your workflow.

Not yet — and we're deliberate about that. The early version is a standalone layer that runs alongside your PMS (Mews, Cloudbeds, Booking.com, Lightspeed, Yardi, and similar) rather than syncing with it. Most ops teams told us that what they need first is the missing follow-up loop, not another connector. Native integrations are on the roadmap once early pilots are stabilised.

Yes. Photo proof is part of the core workflow. Reporters can attach a photo when submitting, and the team can add before/after photos when marking a task as resolved.

Reports can be routed to managers, staff members, cleaners, maintenance people, or external contractors — whoever is responsible for the issue type or location.

Yes. Reporters — guests, cleaners, contractors, visitors — submit via a QR code or direct link. No app, no login, no account. Only the people who manage and resolve issues (the ops or maintenance team) get an account. This is intentional: every account barrier is a moment where reports get dropped.

Not at first. FlagCue starts as a lightweight reporting and follow-up layer. The goal is to make sure every signal is captured, assigned to the right person, tracked, and closed — without replacing your existing maintenance or property management tools.

No. FlagCue is built for non-urgent operational follow-up — the kind of thing that gets reported, assigned, tracked, and closed over hours or days. For safety emergencies, always use your existing emergency procedures.

Yes. Use the waitlist form and select 'Request a pilot'. We work with a small number of early teams to set up and refine the workflow together.

We review every pilot request manually, usually within 1–2 business days. If we think the pilot makes sense for your team, we schedule a short fit call (about 20 minutes). Only after that call — once we both agree it's a good fit — do we send a payment link and kick off the 30-day pilot setup.

No. We never charge before we have spoken to you and confirmed the pilot is a fit. The payment link is only sent after the fit call, and the €89 is paid when the pilot is actually scheduled — not when you submit the form.